
At PetNet Direct.com, all of your personal information is protected by our Secure Server Software (SSL) which fully encrypts and protects all of your personal data (name, address, credit card number) so that it can not be read by anyone over the internet.
PetNet Direct, LLC, because it respects the privacy of our customers, has established this Policy for our users and members to maintain their privacy as set forth below. What follows is the explanation of why, what and how we gather information from you. We also describe the way in which we use the information that we gather. There are also mechanisms set forth below on how you can let us know if you wish to limit the use of that information. Our Privacy Policy is part of the website located at www.petnetdirect.com, and governs your use of the website. The Website is owned by PetNet Direct, LLC (the "Company").
We have provided access to useful information about our products and we hope we have created a very pleasant internet experience. We need to retain your personal information to allow us and/or certain third parties to communicate with you. The information is also used to process your orders and provide a more personal experience. We use the information to let you take advantage of promotions and discounts.
Through our Website and any affiliated websites and emails, all information that you give us whether placing an order, emailing us, joining in a contest, membership and/or promotion or otherwise, is collected by us. We collect the followinginformation: your name, address, telephone number, email address, birth date, billing information (credit card number, expiration date and billing address), birthday, holiday, etc.), products purchased, all appropriate promotion codes and information. If a gift is sent, the gift and message persons' name, address, telephone number, email address, and any other information you provide to us may also be collected.
A "cookie" is a file stored on your computer by a website which identifies you by a particular
identification code. This cookie allows us to know that you are a customer and retains information about your use of our website. It also allows us to make certain features available to you.
If you wish to stop the use of cookies, you can do so by through the Help Menu on the toolbar of most web browsers. However, the cookies allow you to take full advantage of
all features on the website.
All information collected from you is used by us to take orders, send emails to you and provide the most efficient
and fast internet experience. It allows us to offer you special deals, discounts and promotions. We also make information
available (but not credit card numbers or expiration dates, unless consented by you) to third parties including but not limited to, those who trade or rent information for direct
marketing purposes. However, we do not make email addresses available to third parties (except to our Affiliates, subcontractors
or agents acting on our behalf in compliance with this Privacy Policy) or any Successors to our business unless you have given your consent. If you do not want us to share your information
follow the directions set forth below.
In
the event we merge, consolidate, sell, or transfer all
or substantially all of the assets of our Company by, with,
or into another company (a "Successor"), one of
the assets which would generally be transferred is the information
we collect from our customers and users. However, the use
of this information by any Successor would still be governed
by the terms of this Privacy Policy, as amended from time
to time, including any amendment after such transaction.
You will continue to have the right to opt-out of sharing
your information with third parties.
Information will be disclosed to comply with any law, regulation,
governmental or law enforcement request, or judicial process.
It will also be disclosed if the disclosure is needed or
necessary for the proper operation of our website, including
but not limited to the conduct of promotions and contests,
etc. Disclosure may also be required to protect our rights,
or the rights of our Affiliates, users, customers, etc.
Any user ID and password used in connection with our website
is our property and is to be used by you for your use of
our website. Each individual using our website is responsible
for maintaining the confidentiality of their password. Since
you are responsible for your password, any activities with
the use of your password are your responsibility, whether
or not authorized by you. We request that you immediately
notify us of any unauthorized use of your password or any
other information.
PetNet Direct, LLC is operated in the United States. If
you are located in the European Union or elsewhere outside
the United States, please be aware that any information you
provide to us will be transferred to the United States. By
using the Website or providing us with your information,
you hereby consent to this transfer. In addition, if you
provide data to us about other individuals (such as your
message recipients), you agree that you have obtained consent
from each such individual to the submission and processing
of such information under the terms of this Privacy Policy,
including without limitation the transfer of such data to
the United States. Although we will collect and use your
information only as stated in this Privacy Policy, laws generally
applicable to the protection of personal data in the United
States may not be as stringent as those in some users' home
jurisdictions.
We want you to be aware that when you click on links and/or
ad banners that take you to third-party websites, you will
be subject to the privacy policies and terms of use of those
third party websites, not ours. While we support the protection
of privacy on the Internet, we cannot be responsible for
the actions of third parties. We encourage you to read the
posted privacy statement and user terms and conditions whenever
interacting with, and prior to providing any personal information
to, any other website.
If you place an order our Website encrypts
your credit card number you submit prior to transmission
over the Internet
using secure socket layer (SSL) encryption technology. This
technology works best when the site is viewed using Microsoft's
Internet Explorer® or Netscape Navigator®. However,
no transmission of data over the Internet or any other public
network can be guaranteed to be 100% secure. Although we
make reasonable efforts to safeguard your personal information
once we receive it, we cannot warrant the security of information
you transmit to us.
If you prefer not to have us provide personal information
about you to third parties (other than our Affiliates,
subcontractors, or agents acting on our behalf in compliance
with this Privacy Policy), please let us know by either:
1. Writing us at:
Customer Service Department
PetNetDirect.com
P.O. Box 657
Melville, NY 11747
If you have a catalog, brochure or other mailing label from
us, please include it with your request, otherwise just include
your mailing address.
2. Or emailing us at remove@petnetdirect.com (and include
your mailing address). Note: If you opt-out from receiving further promotional
emails from us, we will not share your email address with
any third parties, including our Affiliates.
In addition, if you also prefer not to
receive further product information and promotional mailings/emails
from us based
on information you provided to PetNet Direct, LLC please
indicate this in your instructions to us and include your
mailing address. Any email for which the primary purpose
is the advertising or promotion of a product or service will
contain contact information/link and a reply email address
to which you may reply to opt-out from receiving similar
future emails. Please note that your instructions do not
govern the use of personal information you may have provided
to third party merchants whose products and services may
be displayed or accessible on or through the Website. The
use of information you have provided to these third party
merchants is governed by their privacy polices and terms.
Also, your instructions do not apply to "transactional
or relationship" email messages which include, but are
not limited to, registration, order status, confirmation
or reply emails. (These email messages may also contain promotional
items and offers however, that is not their primary purpose).
Your instructions will only apply to our website, not to
our Affiliates and their websites. Please refer to the policies
and opt-out provisions of those other websites.
Your instructions to limit the use of your information will
be processed as soon as reasonably practicable and in accordance
with applicable law.
If you would like to update or correct information previously
provided to us, please send an e-mail with your new information,
including your complete name, postal address, and email address
to info@petnetdirect.com.
Subject to the above provisions, by using our Website, you
consent to the collection and use of information by us and
the terms of this Privacy Policy. We may change our Privacy
Policy from time to time. We will post those changes so that
you are always aware of what information we collect, how
we use it, and under what circumstances we may disclose it.
In addition, if you would like prior notice of changes to
the Privacy Policy, email us at info@petnetdirect.com from
the email address to which you would like notice sent. By
using PetNet Direct.com, LLC after such changes and posting,
you agree to be legally bound to abide by the changes and
other provisions contained in the Privacy Policy.
PetNet Direct.com, LLC welcomes feedback concerning this
Privacy Policy.
Please send your comments and questions to: feedback@petnetdirect.com
Writing us at:
Customer Service Department
PetNetDirect.com
P.O. Box 657
Melville, NY 11747
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